Privacy Policy
Last updated: June 14, 2026
Draft pending legal review. This policy is a working draft and has not yet been reviewed by legal counsel. It describes our intended practices but should not be relied upon as a final, binding statement until reviewed and approved.
Bit A Bliss LLC (“Bliss Cleaning,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website or services, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, email address, phone number, and service address when you request a quote, contact us, or book a cleaning.
- Property details — information about your home (size, rooms, frequency) provided to prepare an estimate.
- Account information — if you use our customer portal, details needed to manage your account and bookings.
- Payment information — processed securely by our payment provider; we do not store full card numbers.
- Usage data — IP address, browser type, and pages visited, collected automatically to operate and improve the site.
How We Use Your Information
- Provide quotes, schedule, and deliver cleaning services.
- Communicate with you by email, phone, or text about your requests and appointments.
- Process payments and maintain business records.
- Protect against spam, fraud, and abuse.
- Send marketing or newsletter messages where you have opted in — you can unsubscribe at any time.
Service Providers
We share information only as needed with trusted providers who help us operate, such as email delivery, text messaging, secure hosting and databases, bot protection, payment processing, and website analytics. These providers may process your information only on our behalf and are not permitted to use it for their own purposes. We do not sell your personal information.
We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may disclose this information to service providers only as needed to operate and support our messaging program, such as telecommunications carriers and messaging platform providers. Those service providers may use the information only to provide services to us and not for their own marketing or promotional purposes.
SMS/Text Messaging
If you affirmatively opt in via the checkbox on our quote form, the following terms apply:
- Consent: By opting in, you consent to receive SMS/text messages from Bliss Cleaning regarding your quote, appointment scheduling, reminders, and other service-related communications.
- Message Frequency: Message frequency varies, typically 1–6 messages per service.
- Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
- Opt-Out: Reply STOP to any message to opt out. You may receive a one-time confirmation message and no further texts will be sent.
- Help: Reply HELP to any text message for assistance, or call us at (214) 390-3907.
- Not Required for Purchase: Consent to receive text messages is not a condition of purchasing any services from Bliss Cleaning.
- Carrier Support: Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Service may not be available on all carriers, and carriers are not liable for delayed or undelivered messages.
- Age Requirement: You must be at least 18 years of age to opt in to text messaging.
See our SMS Terms for the full SMS program terms.
Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.
Data Retention
We keep personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing messages at any time. To make a request, contact us using the details below.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page, and we will update the “Last updated” date above.
Contact Us
Questions about this policy? Reach us at info@bitabliss.com or (214) 390-3907. Mailing address: 2800 Regal Rd Suite 106, Plano, TX 75025.
See also our Terms of Service.